London Croydon Aerodrome Hotel, BW Signature Collection

The accommodation was good. A nice big room - the bed was very comfortable. Good wardrobe space although more shelf space would have been preferred. The only shelf in the wardrobe held an iron and spare towels, but was also too high for me to comfortably reach. The bathroom was nice and clean. The toilet roll is placed in an awkward postiion, one has to be a contortionist to reach it. Disappointed with the shower, which wasn't very powerful. When i tried to lower the shower head, the whole attachment kept coming away from the wall. (I forgot to report it). Otherwise the room was good. I was very pleased with the service at dinner. Being gluten free (intolerance) and a red meat intolerance also i struggled with finding something suitable on the menu. However, the chef came out and spoke to me and went through the allergy menu with me and delivered my food to me which was very good. I could not fault the service from any member of staff. Everyone was very pleasant and helpful.

The hotel provided parking although at £10 per day but at least that was overnight and you could add the exact time of your stay when paying at the machine in the car park and so paid exactly for your stay. The family room we had booked was large and clean. Just right for a family of three. The beds were comfortable and the room was modern and clean. The bathroom contained a shower and a bathtub and was a good size. Breakfast was good with options for a fully cooked breakfast as well as cereals and toast. The coffee was also good.

The Hotel & The Staff Were Amazing. I Only Wish I New Beforehand That Renovation Was Being Done, As It Was A Little Annoying Hearing Drilling & Pounding In The Morning As I Was Already Trying To Adjust To The Time Frame & Needed More Sleep. Outside Of That It Really Was Amazing..Really Appreciated The Kindness Of The Staff, Especially Those At The Bar / Restaurant Area.

The hotel is very nice. Although I paid extra for a 'newly refurbished executive room', it was obvious that nothing had been refurbished! The room was clean, but the carpets were worn and stained. The bathroom was in need of major work! The floor tiles were cracked, and the grout was stained. The whole room needs updating. The room itself was a good size, far better than a standard double, which was we stayed in on a previous visit.( That was ridiculously small, with the bed jammed against the wall! ) I queried this with the receptionist, who didn't seem to understand my questions, and she got the manager, who agreed it had not had any work done, and refunded the extra payment. The bed was spacious and reasonably comfortable, but the mattress was in need of replacement as it was creaking every time I moved or sat on the side of it. The breakfast and dinner were very good and value for money. All the staff in the hotel were charming, helpful, and very attentive. We will stay there again, hopefully in a refurbished room!

Only spent a night but it looks like a very nice place to spend a few days away at